Customer Service Representative

Regal PlasticEvansdale, IA

$16 - $19 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$16-$19/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Build your career, not just your resume.For more than 70 years, Regal Plastic has been a trusted leader in distributing and fabricating plastic products that power industries across the U.S. Now we’re looking for a Customer Service Representative who’s ready to grow with us and be the face of our Evansdale branch.This isn’t a high-turnover call center job. You’ll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance.

What You’ll Do

Support existing business accounts with quotes, bids, and order follow-ups.
Answer and resolve customer calls and emails with accuracy and speed.
Enter orders and track shipments to ensure on-time delivery.
Partner with sales and management to identify new opportunities.
Be the customer’s voice inside our company.

Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday.

What We Offer

Starting pay $16.00 - $19.00 / hour DOE
Full benefits: Medical, Dental, Vision, Life, LTD, 401(k) w/ match
Paid time off and paid holidays
Paid training in the plastics industry—technical knowledge included

What We’re Looking For

Excellent communicator with strong problem-solving skills.
Organized multitasker who thrives in a fast-paced office/warehouse support role.
Positive, team-focused attitude.
High school diploma (or equivalent).

Ready to grow with Regal Plastic?Apply today and take the first step toward a career with stability, growth, and impact.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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FAQs About Customer Service Representative Jobs at Regal Plastic

What is the work location for this position at Regal Plastic?

This job at Regal Plastic is located in Evansdale, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Regal Plastic?

Candidates can expect a pay range of $16–$19 per hour for this role.

What employment applies to this position at Regal Plastic?

Regal Plastic lists this role as a Full-time position.

What experience level is required for this role at Regal Plastic?

Regal Plastic is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Regal Plastic?

You can apply for this role at Regal Plastic either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.