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Customer Service Representative

Renn Kirby Auto GroupGettysburg, Pennsylvania
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Customer Service Representative

Be the reason our customer's leave with a smile!

As an Automotive Customer Service Representative at Renn Kirby Auto Group, you will be responsible for providing exceptional customer service experiences. This role requires strong communication skills and a friendly, professional demeanor.

Responsibilities:

  • Manage and respond to customer inquiries in a timely and professional manner
  • Assist customers with vehicle-related questions, concerns, and requests
  • Provide accurate and detailed information about products, services, and promotions
  • Resolve customer complaints and issues with empathy, patience, and efficiency
  • Maintain customer records and documentation accurately and securely
  • Collaborate with other team members to ensure seamless customer experiences

Requirements:

  • Prior experience in customer service or a related field preferred
  • Knowledge of automotive industry and vehicles
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize tasks effectively
  • Proficient computer skills

Benefits:

- Competitive compensation package- Health, dental, and vision insurance options- Retirement savings plan- Paid time off and holidays- Employee discounts- Opportunities for career growth and development

About the Company:

Renn Kirby Auto Group is a reputable automotive dealership located in Gettysburg, Pennsylvania. We specialize in offering a wide selection of quality vehicles and exceptional customer service. Our team is dedicated to providing a positive and enjoyable car buying and service experience for our customers. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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FAQs About Customer Service Representative Jobs at Renn Kirby Auto Group

What is the work location for this position at Renn Kirby Auto Group?
This job at Renn Kirby Auto Group is located in Gettysburg, Pennsylvania, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Renn Kirby Auto Group?
Employer has not shared pay details for this role.
What employment applies to this position at Renn Kirby Auto Group?
Renn Kirby Auto Group lists this role as a Full-time position.
What experience level is required for this role at Renn Kirby Auto Group?
Renn Kirby Auto Group is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Renn Kirby Auto Group for this role?
Renn Kirby Auto Group offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Renn Kirby Auto Group?
You can apply for this role at Renn Kirby Auto Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.