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Customer Service Representative

R&R Human Resources SolutionsAlsip, IL
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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Career Development

Job Description

Food & Paper Supply, an established food and paper distributor located in the south suburbs of Chicago (Alsip), is seeking a Customer Service Representative. The Customer Service Representativewill interact with our customers by addressing inquiries and resolving problems in a positive, energetic manner. This person should have the ability to work well under pressure, independently and be a team player. Responsibilities

  • Interact with customers via telephone, email, or in person to provide support and information on products or services.
  • Collect and enter orders for new or additional products or services.
  • Fields customer questions and problems; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers’ issues and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Technical Qualifications
  • High school diploma or general education degree (GED) required.
  • Six months of experience in retail or customer service preferred.
  • Excellent customer service skills.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
  • Ability to apply concepts of basic math.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to effectively communicate in English.

Why Join Us?This is an excellent opportunity for a motivated professional looking to build a rewarding career in Customer Service within a supportive and growing organization.Please note: This is an in-person role based in Alsip, IL. Applicants must be located in the Chicago area and available to work full-time on-site.

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FAQs About Customer Service Representative Jobs at R&R Human Resources Solutions

What is the work location for this position at R&R Human Resources Solutions?
This job at R&R Human Resources Solutions is located in Alsip, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at R&R Human Resources Solutions?
Employer has not shared pay details for this role.
What employment applies to this position at R&R Human Resources Solutions?
R&R Human Resources Solutions lists this role as a Full-time position.
What experience level is required for this role at R&R Human Resources Solutions?
R&R Human Resources Solutions is looking for a candidate with "Entry-level" experience level.
What benefits are offered by R&R Human Resources Solutions for this role?
R&R Human Resources Solutions offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at R&R Human Resources Solutions?
You can apply for this role at R&R Human Resources Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.