Customer Service Representative

Safari LandCasper, WY

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Job Description

OVERVIEW

Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate handling and processing within established policies, procedures and directivesRESPONSIBILITIES

Maintain relationships and favorable contacts with assigned accounts.Meet all assigned responsibilities and goals.

Receive, document, coordinate and complete following business transactions and requests accurately and timely as defined in established policies, procedures, and current directives.

Purchase Orders and related requestsReturns and related requestsInformation requests

Coordinate on-time delivery of products and services accurately and timely as defined in established policies, procedures and directives.

Participate in cross-functional teams and team projects.

Communicate effectively with customers, team members, peers, and managers relating to issues, progress, status and solution.Work within the Products Group team to balance responsibilities and share information.

Perform other duties as assigned by the Supervisor of Customer Care.Owns the customer experience throughout the entire lifecycle of the relationship

QUALIFICATIONS

Minimum of one (1) year of Customer Service experience requiredHigh School Diploma or General Education Degree (GED)Basic understanding of telephony concepts, practices, and procedures.Ability to coordinate with various levels of management within different functional areas.Experience with MS Office Suite.Excellent verbal and written communication skills.Ability to work within a team environment.

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FAQs About Customer Service Representative Jobs at Safari Land

What is the work location for this position at Safari Land?

This job at Safari Land is located in Casper, WY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Safari Land?

Employer has not shared pay details for this role.

What employment applies to this position at Safari Land?

Safari Land lists this role as a Full-time position.

What experience level is required for this role at Safari Land?

Safari Land is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Safari Land?

You can apply for this role at Safari Land either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.