Customer Service Representative

Safe Life PolicyYorktown, VA

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Job Description

Job Title: Customer Service RepresentativeCompany: Safe Life PolicyLocation: Yorktown, VAPay: $17–$19 per hourJob Type: Full-Time, Entry-Level

About Safe Life Policy

Safe Life Policy is a life insurance services company dedicated to helping clients protect what matters most. We work closely with customers to provide reliable support, answer questions, and ensure a smooth experience throughout the life of their insurance policies. Our team values professionalism, empathy, and clear communication.

Position Overview

We are seeking a motivated and customer-focused Customer Service Representative to join our Yorktown, VA office. This full-time, entry-level position is ideal for someone who enjoys helping others, communicating with clients, and building a foundation in the insurance and financial services industry.

Responsibilities

Handle inbound and outbound customer calls in a professional and courteous manner
Assist clients with policy questions, updates, and general account support
Provide accurate information regarding life insurance products and services
Document customer interactions and maintain accurate records
Resolve basic customer concerns and escalate issues when necessary
Work closely with internal teams to ensure client satisfaction
Maintain compliance with company policies and industry regulations

Qualifications

High school diploma or equivalent
Strong communication and interpersonal skills
Ability to remain professional and empathetic with customers
Basic computer and data entry skills
Strong attention to detail and organization
Willingness to learn insurance products and procedures
Previous customer service experience is a plus, but not required

What We Offer

Competitive hourly pay ($17–$19/hour)
Full-time, stable schedule
Paid training and ongoing support
Entry-level opportunity with growth potential
Professional and supportive work environment

Safe Life Policy is an equal opportunity employer. We are committed to providing an inclusive and respectful workplace for all employees.

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FAQs About Customer Service Representative Jobs at Safe Life Policy

What is the work location for this position at Safe Life Policy?

This job at Safe Life Policy is located in Yorktown, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Safe Life Policy?

Employer has not shared pay details for this role.

What employment applies to this position at Safe Life Policy?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Safe Life Policy?

You can apply for this role at Safe Life Policy either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.