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Customer Service Representative

Shively Diversified Management ServicesSpring Hill, TN
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:• Create and track sales orders, purchase orders, and invoices• Maintain a high level of professionalism with customers demonstrating excellent customer service• Ensure orders are input accurately and follow up on missing information and open orders• Control and manage incoming and outgoing documents• Respond to customer questions with accurate and relevant information promptly

Requirements

  • A high school diploma and 1-3 years of customer service experience is preferred
  • Able to complete assigned tasks working with little to no supervision
  • Good written and oral communication skills and excellent organizational skills
  • Experience using Microsoft Word, Excel, and Outlook
  • Knowledge of purchasing or inventory management is desirable
  • Good interpersonal and leadership skills
  • Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
  • Comply with all safety guidelines to ensure a safe work environment
  • Successfully pass the required pre-employment background check and drug screen

Benefits

Medical Insurance, Dental Insurance, Vision Insurance, and PTO

Automate your job search with Sonara.

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FAQs About Customer Service Representative Jobs at Shively Diversified Management Services

What is the work location for this position at Shively Diversified Management Services?
This job at Shively Diversified Management Services is located in Spring Hill, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Shively Diversified Management Services?
Employer has not shared pay details for this role.
What employment applies to this position at Shively Diversified Management Services?
Shively Diversified Management Services lists this role as a Full-time position.
What experience level is required for this role at Shively Diversified Management Services?
Shively Diversified Management Services is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Shively Diversified Management Services for this role?
Shively Diversified Management Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Shively Diversified Management Services?
You can apply for this role at Shively Diversified Management Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.