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Customer Service Representative (Work From Home)

Spade RecruitingColorado Springs, CO
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Health Insurance
Flexible/Unlimited PTO
Career Development

Job Description

We are a people-first organization focused on helping working families strengthen their financial protection throughout the United States and Canada. Backed by decades of industry experience, we work closely with established unions and professional associations to provide access to life and supplemental benefit programs designed specifically for their members.

Due to increased member requests, we are growing our fully remote team. This role offers the chance to build a career in a values-driven, results-focused environment where your efforts directly impact the families you serve.

Position Overview

This work-from-home opportunity is ideal for motivated individuals who want flexibility, upward mobility, and control over their earning potential. You’ll engage exclusively with individuals who have already asked for information — there is no cold outreach involved.

What You’ll Be Doing

  • Communicating with members who have requested benefit reviews

  • Organizing and hosting virtual appointments

  • Clearly presenting benefit options in an educational, easy-to-understand way

  • Guiding members through the application process

  • Maintaining follow-up communication to ensure continued support

  • Participating in structured training, coaching, and leadership development

Who You Are

  • Confident and clear communicator, comfortable working remotely

  • Self-directed, dependable, and goal-oriented

  • Service-focused with a genuine desire to help others

  • Comfortable with technology, video meetings, and online systems

  • Background in sales or customer service is a plus, but not required

  • Authorized to work in the U.S. or Canada

What We Offer

  • Fully remote position with flexible scheduling

  • Unlimited earning potential with weekly pay and bonus opportunities

  • Health coverage available after qualification period

  • Ongoing professional development and advancement opportunities

  • Company-sponsored incentive trips and recognition programs

  • A collaborative culture built around growth, support, and accountability

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FAQs About Customer Service Representative (Work From Home) Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in Colorado Springs, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers following benefits: Health Insurance, Flexible/Unlimited PTO, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.