Customer Service Representative (Inside Sales Support)
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$23+/hour
Benefits
Career Development
Job Description
Inside Sales Coordinator / Customer Service Representative
Pay: Starting at $23.00/hourSchedule: Full-Time
Job Summary
We are seeking a motivated and customer-focused Inside Sales Coordinator to join our team. In this role, you'll provide outstanding customer service while supporting the sales team, processing orders, and building strong customer relationships. If you thrive in a fast-paced office environment and enjoy problem-solving, we'd love to hear from you.
Responsibilities
- Process customer inquiries and sales orders accurately via phone, email, and other communication channels.
- Provide exceptional customer service and serve as a primary point of contact for customers.
- Support the sales team by coordinating customer requests and ensuring timely follow-up.
- Promote products, specials, and additional offerings to help meet customer needs.
- Coordinate special orders, pricing updates, and product samples.
- Prepare and distribute customer pricing and bid information.
- Answer questions regarding products, availability, and order status.
- Resolve customer concerns related to orders, product quality, shortages, or service issues.
- Maintain accurate customer records and documentation.
- Participate in team meetings, training, and continuous improvement initiatives.
Qualifications
- High school diploma or GED required.
- Minimum of two years of customer service experience in an office environment.
- Strong computer skills, including Microsoft Office.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Experience in food manufacturing, food distribution, wholesale, or a related industry is a plus.
Physical Requirements
- Primarily office-based work.
- Occasionally work in refrigerated warehouse or production areas.
- Ability to lift up to 20 pounds occasionally.
- Ability to sit, stand, walk, and use standard office equipment throughout the day.
- Occasional overtime may be required.
Benefits
- Competitive starting pay of $23.00/hour
- Full-time, stable employment
- Opportunities for training and career advancement
- Collaborative and supportive work environment
- Benefits package available
Automate your job search with Sonara.
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FAQs About Customer Service Representative (Inside Sales Support) Jobs at Surge Staffing
What is the work location for this position at Surge Staffing?
This job at Surge Staffing is located in Reno, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Surge Staffing?
Candidates can expect a pay range of $23 (per hour).
What employment applies to this position at Surge Staffing?
Surge Staffing lists this role as a Full-time position.
What experience level is required for this role at Surge Staffing?
Surge Staffing is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Surge Staffing for this role?
Surge Staffing offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Surge Staffing?
You can apply for this role at Surge Staffing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.