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Customer Service Representative

TalentBridgeFife, WA

$18 - $19 / hour

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Overview

Remote
On-site
Compensation
$18-$19/hour

Job Description

Customer Service Representative

Fife, WA (Onsite)Tuesday–Saturday | 6:30 AM – 3:00 PMUp to $18.50/hourContract Opportunity

Join a Team That Keeps Things Moving

Are you a natural problem solver who enjoys helping people and thrives in a fast-paced environment? We're seeking a Customer Service Representative to join a growing logistics operation where you'll play a vital role in ensuring customers receive the exceptional service they deserve.

In this role, you'll be the go-to resource for customers, business partners, and drivers—providing updates, resolving issues, and helping deliveries stay on track. No two days are the same, making this a great opportunity for someone who enjoys variety, teamwork, and making a real impact.

What You'll Do:

  • Assist customers and business partners via phone and email
  • Respond to inquiries and resolve concerns with professionalism and empathy
  • Investigate and troubleshoot delivery and shipment-related issues
  • Monitor delivery routes and shipment progress
  • Process order changes, updates, and cancellations
  • Verify documentation and maintain accurate records
  • Follow up to ensure timely resolution and customer satisfaction

What We're Looking For:

  • At least 1 year of customer service experience, preferably in a call center, logistics, transportation, or distribution environment
  • Strong communication and problem-solving skills
  • Ability to multitask and stay organized in a high-volume setting
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook
  • Dependable attendance and a team-oriented attitude
  • A customer-first mindset and the ability to remain calm under pressure

Why You'll Love This Opportunity:

  • Consistent daytime schedule with Sundays and Mondays off
  • Gain valuable experience in the transportation and logistics industry
  • Collaborative and supportive team environment
  • Opportunity to make an immediate impact while building transferable skills

If you enjoy helping others, solving problems, and being part of a team that delivers results, we'd love to hear from you!

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FAQs About Customer Service Representative Jobs at TalentBridge

What is the work location for this position at TalentBridge?
This job at TalentBridge is located in Fife, WA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TalentBridge?
Candidates can expect a pay range of $18–$18.5 per hour for this role.
What employment applies to this position at TalentBridge?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at TalentBridge?
You can apply for this role at TalentBridge either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.