Customer Service Representative

Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help. HYBRID OPPORTUNITY *Our technology partner is looking for a pro-active Customer Service Representative to drive client renewals.

• Pay Rate: $18 - $21/hour (based on experience) You are: Associate's Degree or similar business certifications required 1-2 years of experience in a renewals, customer service, procurement, pricing role, etc. Process driven and task oriented Strong communication and phone skills Strong internal motivation with a team player attitude Salesforce experience What you will do? Key Responsibilities: Oversee and execute the renewal process for all recurring revenue clients, ensuring timely and accurate completion. Partner with teams across the business to resolve issues related to billing, contract terms, pricing, or other matters during the renewal period. Contribute to process improvement projects and change management initiatives to enhance efficiency and customer satisfaction. Tews is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status.