Customer Service Representative
The Advertising Checking Bureau, Inc.Tempe, AZ
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Job Description
POSITION SUMMARY
Our customer service team members are responsible for providing outstanding customer service to clients and customers via telephone and email; and processing claims by comparing them to client requirements. We ensure compliance with client program specifications and ACB policies and procedures.
ESSENTIAL RESPONSIBILITIES
- Research and resolve client inquires and communications to ensure clients receive timely, efficient and accurate service.
- Audit advertising and incentive claims.
- Provide suggestions to improve area operations, efficiency and service.
- Taking up to 25 phone calls on daily basis.
QUALIFICATIONS
- High School Diploma or equivalent certificate.
- PC knowledge, including Microsoft Office products: Outlook, Word and Excel.
- A minimum of 1 year work experience is desired.
- Previous experience as a customer service representative (CSR) or clerical production environment is preferred.
- Strong organizational and time management skills are needed to manage multiple tasks/priorities.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Service Representative Jobs at The Advertising Checking Bureau, Inc.
What is the work location for this position at The Advertising Checking Bureau, Inc.?
This job at The Advertising Checking Bureau, Inc. is located in Tempe, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Advertising Checking Bureau, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at The Advertising Checking Bureau, Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at The Advertising Checking Bureau, Inc.?
You can apply for this role at The Advertising Checking Bureau, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.