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Customer Service Representative

The Faulkner Automotive GroupTrevose, PA
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Faulkner Automotive Group is looking for an enthusiastic, self-motivated Cashier/Receptionist to join our team at Collision Trevose! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Receptionist Benefits, include:

  • Top-tier benefits: Medical, Dental and Vision
  • 401k with company match
  • Paid time off & paid holidays
  • Employee discounts
  • Employee referral bonuses
  • Annual reviews and merit increases

The Cashier is the “go to” person for customer assistance. As a Cashier, you are responsible for handing incoming phone calls to the Collision center, setting appointments for customers, updating customers on repair order status and processing payments. We may also have you communicate with our insurance partners, as well as handle filing duties and light accounting functions to support the body shop. Customer service is our focus, so professionalism, maturity and ethical behavior are a must for this position! Become part of the Faulkner Family and join our team!

Receptionist Requirements

• High School Diploma or equivalent. • Prior retail/receptionist or customer service experience is preferred. • Perform consistently to provide excellent customer service. • Requires the ability to work in a team environment as well as strong oral and written communication skills. • Ability to set appointments using an online system and understand basic technical information.

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

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FAQs About Customer Service Representative Jobs at The Faulkner Automotive Group

What is the work location for this position at The Faulkner Automotive Group?
This job at The Faulkner Automotive Group is located in Trevose, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Faulkner Automotive Group?
Employer has not shared pay details for this role.
What employment applies to this position at The Faulkner Automotive Group?
The Faulkner Automotive Group lists this role as a Full-time position.
What experience level is required for this role at The Faulkner Automotive Group?
The Faulkner Automotive Group is looking for a candidate with "Senior-level" experience level.
What benefits are offered by The Faulkner Automotive Group for this role?
The Faulkner Automotive Group offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at The Faulkner Automotive Group?
You can apply for this role at The Faulkner Automotive Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.