Customer Service Representative

Tony Core-Farmers Insurance AgencyEugene, OR

$18 - $25 / hour

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Overview

Compensation

$18-$25/hour

Job Description

Dont wait, take the next step in your career today. Tony Core-Farmers Insurance Agency in EUGENE, Oregon, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in the insurance industry? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Salary Range: $18.00 - $25.00 per hour

Benefits

Hourly Base Salary + Commission+ Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities

Process customer policy change requests.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in our CRM.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Work independently and as part of a team.

Requirements

Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
No insurance experience required but must be willing to learn
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.

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FAQs About Customer Service Representative Jobs at Tony Core-Farmers Insurance Agency

What is the work location for this position at Tony Core-Farmers Insurance Agency?

This job at Tony Core-Farmers Insurance Agency is located in Eugene, OR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Tony Core-Farmers Insurance Agency?

Candidates can expect a pay range of $18–$25 per hour for this role.

What employment applies to this position at Tony Core-Farmers Insurance Agency?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Tony Core-Farmers Insurance Agency?

You can apply for this role at Tony Core-Farmers Insurance Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.