landing_page-logo
Sign Up
U logo

Customer Service Representative

US784Dallas, Texas
Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team in AlphaGraphics - US784 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. 
More than anything, we’re looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Serve as an external key educator to our community and customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Compensation: $15.00 - $20.00 per hour

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Customer Service Representative Jobs at US784

What is the work location for this position at US784?
This job at US784 is located in Dallas, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at US784?
Employer has not shared pay details for this role.
What employment applies to this position at US784?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at US784?
You can apply for this role at US784 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.