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Customer Service Representative

Valiant-ManagementNew Hyde Park, NY

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site

Job Description

We are seeking a Customer Service Representative to join our team! This is an in-person role and you will be responsible for helping customers by providing product and service information and helping with the customer acquisition process.Responsibilities:

  • Handle customer inquiries while walking them through the customer acquisition process, in person
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Leadership ability
  • Training experience is a plus but not a requirement

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FAQs About Customer Service Representative Jobs at Valiant-Management

What is the work location for this position at Valiant-Management?
This job at Valiant-Management is located in New Hyde Park, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Valiant-Management?
Employer has not shared pay details for this role.
What employment applies to this position at Valiant-Management?
Valiant-Management lists this role as a Full-time position.
What experience level is required for this role at Valiant-Management?
Valiant-Management is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Valiant-Management?
You can apply for this role at Valiant-Management either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.