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Customer Service Representative

Verdes CannabisAlbuquerque, NM

$18+ / hour

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Overview

Schedule
Alternate-schedule
Part-time
Career level
Senior-level
Remote
On-site
Compensation
$18+/hour
Benefits
Paid Vacation
401k Matching/Retirement Savings
Health & Wellness Programs

Job Description

Customer Service Representative

Verdes Cannabis | New MexicoPay: Starting at $18.00 per hour DOE | Part-Time

Grow Your Cannabis Career with Verdes

Are you friendly, dependable and passionate about helping others? Verdes Cannabis is looking for Customer Service Representatives to create welcoming and informative experiences for every client who visits our dispensaries.

Our CSRs help clients find the right products, answer questions and ensure every transaction is accurate, compliant and handled with exceptional care.

What You'll Do

  • Greet every client in a cheerful and professional manner.
  • Learn about clients' needs and make thoughtful product recommendations.
  • Provide accurate information about cannabis products and New Mexico cannabis regulations.
  • Process sales, online orders, returns and exchanges using LeafLogix, BioTrack and Dutchie.
  • Maintain accurate client records, inventory counts and cash drawers.
  • Restock products and keep the sales floor and backstock areas organized.
  • Stay current on products, promotions and medicinal cannabis information.
  • Work collaboratively with your team and support daily dispensary operations.

What We're Looking For

  • Exceptional customer service and communication skills.
  • Cash handling and inventory experience.
  • Strong organization, data entry and basic math skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Dependable, motivated and comfortable taking initiative.
  • Ability to remain professional during stressful situations and changing priorities.
  • Cannabis or retail experience is preferred but not required.

Position Requirements

  • Must be available Monday through Sunday, including some holidays.
  • Shifts may be scheduled between 8:00 am and 8:00 pm.
  • Must be able to stand for 8 to 10 hours.
  • Must be able to lift at least 50 pounds.
  • Must be able to bend, stoop, climb and reach.
  • Regular and reliable attendance is required.

Why Verdes?

At Verdes, we believe in exceeding expectations, getting better every day and taking initiative. You will join a supportive team that values integrity, clear communication and providing every client with an outstanding experience.

Benefits Include

  • Paid Time Off
  • Employee Assistance Program
  • 401(k) with automatic enrollment
  • 25% Employee Discount
  • Loyalty Program with 3% cash back toward Verdes purchases

Ready to grow your cannabis career? Apply today and become part of one of New Mexico's leading cannabis companies.

Verdes Cannabis is proud to be an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.

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FAQs About Customer Service Representative Jobs at Verdes Cannabis

What is the work location for this position at Verdes Cannabis?
This job at Verdes Cannabis is located in Albuquerque, NM, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Verdes Cannabis?
Candidates can expect a pay range of $18 (per hour).
What employment applies to this position at Verdes Cannabis?
Verdes Cannabis lists this position under the following employment categories:
  • Alternate-schedule
  • Part-time
What experience level is required for this role at Verdes Cannabis?
Verdes Cannabis is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Verdes Cannabis for this role?
Verdes Cannabis offers following benefits: Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Verdes Cannabis?
You can apply for this role at Verdes Cannabis either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.