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Customer Service Representative

Waste ConnectionsDallas, Texas
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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Waste Connections is looking for a Customer ServiceRepresentativeto join our team inEastDallas, TXsite. This is a very fast paced position similar to a call center position. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long term disability, life insurance and a 401(k) retirement plan.  

Essential Duties:

  • Answer phone calls from customers and assist with their questions or concerns. Work to resolve any problems they raise concerning service orbilling.

  • Sell residential, commercial front load and temporary roll-off service.

  • Support existing accounts and ensure retention of them.

  • Work with other departments to satisfy customer requests for service.

  • Accurately escalate issues to management as appropriate.

  • Proactively communicate with or respond to customers in support of Company pricing initiatives.

Requirements

  • Bilingual in Spanish is a plus.

  • Type 40+ wpm

  • Basic computer skills

  • Excellent communication, listening, time management and organizational skills.

  • 1-2 yearscustomer serviceexperience

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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FAQs About Customer Service Representative Jobs at Waste Connections

What is the work location for this position at Waste Connections?
This job at Waste Connections is located in Dallas, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Waste Connections?
Employer has not shared pay details for this role.
What employment applies to this position at Waste Connections?
Waste Connections lists this role as a Full-time position.
What experience level is required for this role at Waste Connections?
Waste Connections is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Waste Connections for this role?
Waste Connections offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Waste Connections?
You can apply for this role at Waste Connections either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.