Customer Service Representative

Window GenieHo Ho Kus, New Jersey

$18 - $20 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$18-$20/hour

Job Description

Benefits:

401(k)
Competitive salary

Window Genie’s CSR is responsible for ensuring the smooth and efficient running of the office and providing support to other staff members. Following are the main responsibilities of our Customer Service Representative.

Interact with clients in a professional and friendly manner, addressing their needs and concerns.
Excellent phone etiquette and strong communication skills.
Provide product information and offer additional services to meet customers’ needs effectively.
Serve as a point of contact for internal and external communications, including answering calls, responding to emails, and managing schedules.
Assist with processing invoices, and reconciling payments.
Monitor office and field supplies, order new inventory as needed to ensure continuous operation.
Strong organizational skills with the ability to prioritize tasks and meet deadlines.

Qualifications

Proven experience in office administration, or a related role.
Ability to work independently and take initiative.
Strong interpersonal and customer service skills.
A professional and friendly demeanor.

Compensation: $18.00 - $20.00 per hour

We believe in a job done right. When you put on a Window Genie® uniform, you become part of a place that treats employees with the same principles the franchise owners treat their customers with: respect, integrity, and professionalism. Incredible customer service only comes with committed experts like you, and so creating a culture of excellence is as important as cleaning windows—it’s part of everything Window Genie franchise owners do.

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Window Genie® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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FAQs About Customer Service Representative Jobs at Window Genie

What is the work location for this position at Window Genie?

This job at Window Genie is located in Ho Ho Kus, New Jersey, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Window Genie?

Candidates can expect a pay range of $18–$20 per hour for this role.

What employment applies to this position at Window Genie?

Window Genie lists this role as a Full-time position.

What experience level is required for this role at Window Genie?

Window Genie is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Window Genie?

You can apply for this role at Window Genie either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.