Customer Service Representative

Window WorldWarwick, Rhode Island

$20 - $24 / hour

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$20-$24/hour

Benefits

Dental Insurance

Paid Holidays

Paid Vacation

Job Description

Responsive recruiter

Benefits:

Dental insurance
Employee discounts
Health insurance
Training & development

Join a Team That Values Your Growth and Performance

Window World, the nation’s largest exterior remodeling company, is looking for a motivated and customer-focused Customer Service Representative (CSR) to join our growing team.

This is more than a typical “answer the phones” role—our CSRs play a critical part in creating a first-class customer experience and helping drive the success of our business by converting inquiries into scheduled appointments.

If you’re energetic, organized, and confident speaking with customers, this is a great opportunity to build a long-term career with real advancement potential.

What You’ll Do

Handle a high volume of inbound and outbound calls with professionalism and confidence
Convert customer inquiries into scheduled in-home appointments
Schedule sales, installation, and service appointments efficiently
Provide clear, helpful communication to customers throughout their experience
Resolve customer concerns and follow up to ensure satisfaction
Accurately input and maintain customer information in our CRM system
Support team operations by keeping schedules organized and up to date

What We’re Looking For

Strong communication skills and a confident phone presence
Positive, customer-first attitude
Ability to build rapport quickly and guide conversations
Organized and detail-oriented, especially with data entry and scheduling
Comfortable working in a fast-paced environment
Previous customer service, call center, or scheduling experience is a plus

Compensation & Benefits

$20–$24/hour (based on experience)
Performance-based bonuses (realistic total earnings $45K–$50K+)
Paid time off and holidays
Paid training and ongoing development
Stable, full-time hours year-round
Flexible scheduling options
Opportunities for advancement into sales, management, and leadership roles
Supportive, team-oriented work environment with company events

Why Window World?

At Window World, we combine high-quality products, industry-leading warranties, and exceptional customer service—all at an affordable price. Our team is the backbone of that mission.

If you’re looking for a company where your performance is recognized, your growth is supported, and your work actually makes an impact—we’d love to hear from you.

Apply Today

If you’re ready to take the next step in your career and be part of a growing, high-performing team, apply now.

Compensation: $20.00 - $24.00 per hour

Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”

Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.

Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.

Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.

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FAQs About Customer Service Representative Jobs at Window World

What is the work location for this position at Window World?

This job at Window World is located in Warwick, Rhode Island, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Window World?

Candidates can expect a pay range of $20–$24 per hour for this role.

What employment applies to this position at Window World?

Window World lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Window World?

Window World is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Window World for this role?

Window World offers following benefits: Dental Insurance, Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Window World?

You can apply for this role at Window World either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.