Customer Service Representative
Windsor AmericaOklahoma City, OK
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Why Us:At Garage Door Services, we do more than install and repair doors. We serve clients across Oklahoma City and the surrounding areas with work people can count on. Our reputation is built on reliability, quality craftsmanship, and taking care of our customers. As a Customer Service Representative, you are at the center of it all, helping customers, solving problems, and keeping everything running smoothly. If you want to be part of a team that values your work and takes pride in what they do, this could be a great fit.Could This Be For You:As a key part of the team, you play an important role in every customer experience. You take pride in helping people, staying organized, and responding quickly with professionalism. Each interaction, whether by phone, email, or message, reflects our commitment to service. If you enjoy solving problems, building trust, and representing a strong local company, you will make an impact here.You Will Be Trusted To:· Accurately enter tickets, purchase orders, and customer data· Communicate clearly with customers, builders, and team members· Solve problems in real time while following company policies· Identify whether issues are internal or involve third parties or trades· Explain solutions clearly while protecting customer trust and company interestsYou Qualify With:· High school diploma or equivalent· 1 to 2 years of customer service experience in a professional or related environment· Typing 50 to 60 words per minute with strong data entry accuracy· Clear and professional communication skills· Dependable with strong attendance and ability to follow processes· Reliable transportation; this is an on site roleAdditional Success Factors:· Experience in home services or related industries such as garage doors, HVAC, plumbing, electrical, construction, or auto parts· Familiarity with scheduling or dispatch systems· Experience supporting field service teams· Knowledge of garage door products and servicesOur Investment in You:· Competitive pay· Full benefits package including medical, dental, vision, paid time off, holidays, and 401k with company match· Opportunities for growth with training and support· Life and disability insurance· A workplace where your work mattersEqual Opportunity EmployerGarage Door Services is proud to be an equal opportunity employer. We provide a workplace free from discrimination and follow all applicable employment laws. Hiring decisions are based on business needs, job requirements, and qualifications. We do not discriminate based on any protected status. Reasonable accommodations are available during the hiring process.
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FAQs About Customer Service Representative Jobs at Windsor America
What is the work location for this position at Windsor America?
This job at Windsor America is located in Oklahoma City, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Windsor America?
Employer has not shared pay details for this role.
What employment applies to this position at Windsor America?
Windsor America lists this role as a Full-time position.
What experience level is required for this role at Windsor America?
Windsor America is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Windsor America for this role?
Windsor America offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Windsor America?
You can apply for this role at Windsor America either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.