Customer Service Representative

Yessio LLCSalt Lake City, UT

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Overview

Remote

On-site

Job Description

ABOUT YESSIOWith offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.Position OverviewThis position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.At Yessio you'll experience:Paid training

Personal recognition for a job well done

Performance based incentives

Monthly bonuses

Family owned business that treats employees like family

Company barbeques

Monthly team motivation contests

Spacious work area and desks

Weekly coaching sessions

Employee referral bonus programA stable employer

Office located across from 7800 S. Trax station

Medical insurance

Dental plans

Company paid holidays

Paid time off (PTO) which is earned starting on your 1st day

Job ResponsibilitiesPerform inbound and outbound calls

Educate and build rapport with customers

Consult with customers to answer customer inquiries

Help setup customer accounts and verify banking and employment information

Process customer payments

Excellent service while achieving quality results

Required Knowledge, Skills and/or AbilitiesHigh School Diploma or GEDFluent in EnglishGood communication skills

Cheerful attitude

Ability to learn new skills

Generally computer savvy

Self-motivated to improve skills and add value

Good attendance and punctuality

Basic mathematical skills

Schedule and HoursFlexible work schedules.Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.Hiring full-time and part-time positions

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FAQs About Customer Service Representative Jobs at Yessio LLC

What is the work location for this position at Yessio LLC?

This job at Yessio LLC is located in Salt Lake City, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Yessio LLC?

Employer has not shared pay details for this role.

What employment applies to this position at Yessio LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Yessio LLC?

You can apply for this role at Yessio LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.