Customer Service Representative Bdc- Brodhead Chevrolet
Home Run Auto GroupBrodhead, WI
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Job Description
Home Run Auto Group is looking for a dedicated Customer Service Representative for our Business Development Center (BDC) at Brodhead Chevrolet, a part of our growing automotive family.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Schedule vehicle appointments for sales and service, ensuring optimal customer convenience.
- Maintain accurate records of customer interactions and transactions within the CRM system.
- Follow up with customers post-service to ensure satisfaction and address any concerns or questions.
- Assist in managing online leads and follow up to convert inquiries into sales opportunities.
- Collaborate with the sales and service teams to ensure customer needs are met and expectations exceeded.
- Provide information on promotions, vehicle specifications, and financing options to customers.
Requirements
- High school diploma or equivalent required; associate degree preferred.
- Proven experience in customer service, preferably within the automotive industry.
- Excellent communication and interpersonal skills, both verbal and written.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in using CRM software and basic computer applications.
- Ability to work flexible hours, including weekends and evenings as needed.
- A positive attitude and a passion for delivering outstanding customer service.
ACCEPTING APPLICATIONS until 3/31/2026
L1
Automate your job search with Sonara.
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FAQs About Customer Service Representative Bdc- Brodhead Chevrolet Jobs at Home Run Auto Group
What is the work location for this position at Home Run Auto Group?
This job at Home Run Auto Group is located in Brodhead, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Home Run Auto Group?
Employer has not shared pay details for this role.
What employment applies to this position at Home Run Auto Group?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Home Run Auto Group?
You can apply for this role at Home Run Auto Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.