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Customer Service Representative/BDC Representative

Modern Automotive NetworkWinston-Salem, North Carolina
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Modern Automotive Network is currently seeking a Call Center/BDC (Business Development Center) Service Representative to expand to its team in our Winston-Salem, NC office.  The ideal candidate must possess honesty, integrity, and a pleasant outgoing personality.

Responsibilities include:

  • Answering both inbound and internal phone calls
  • Making outbound calls
  • Handling approximately 120 plus calls daily
  • Communicating professionally with customers and fellow employees

Qualifications:

  • Computer literate
  • Ability to multi-task
  • Excellent verbal and written communication skills
  • Experience in a call center or the automotive industry is a plus
  • High School Diploma or GED required

Since 1933, Modern Automotive has been distinguished from its competitors by setting trends with innovative facilities, recruiting a highly talented workforce, and providing world-class customer service.  Modern, a fourth-generation family-owned business, has a strong reputation for treating customers with respect, doing the right thing every day, and giving customers the best value for their money.  

We offer:

  • A professional work environment
  • A competitive compensation and benefit package
  • Medical, Dental, Vision, Life, Flexible Spending, LTD, and STD Insurance
  • Bi-monthly Bonus Opportunities
  • Paid Time off
  • Paid Holidays
  • 401-k eligibility after one year

Make your next career move with Modern.  At Modern, no matter how things change, our commitment to our employees and customers stays the same. 

Modern Automotive Network is an Equal Opportunity Employer and Drug-free Workplace Employer.

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FAQs About Customer Service Representative/BDC Representative Jobs at Modern Automotive Network

What is the work location for this position at Modern Automotive Network?
This job at Modern Automotive Network is located in Winston-Salem, North Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Modern Automotive Network?
Employer has not shared pay details for this role.
What employment applies to this position at Modern Automotive Network?
Modern Automotive Network lists this role as a Full-time position.
What experience level is required for this role at Modern Automotive Network?
Modern Automotive Network is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Modern Automotive Network for this role?
Modern Automotive Network offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Modern Automotive Network?
You can apply for this role at Modern Automotive Network either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.