Customer Service Representative Distribution Center

Bedrosians Tile and StoneJacksonville, FL

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Overview

Remote

On-site

Job Description

Job Overview

Under the supervision of the Operations Manager, the Distribution Customer Service Representative provides exceptional customer service to all company branches. You are responsible for providing accurate, reliable, and helpful information in a timely manner. You are responsible for assisting branches in creating solutions to problems.

Duties

Manage daily orders placed by branches for products supplied by the ADC
Build truckload shipments on scheduled delivery days
Communicate freight quotes on special deliveries to the Transportation Department
Review each transfer order for material status/availability and manages back orders
Assist branch staff with questions or revisions regarding their orders
Communicate with branch staff regarding any issues or changes to their orders
Create pick tickets and distribute to ADC warehouse shipping supervisors
Schedule LTL carriers and process LTL Bills of Ladings
Invoice and file all completed pick tickets and invoices
Work with branch and ADC staff on shipment/invoice errors and corrections
Help cover duties of other CSR's when out of the office
Find solutions to issues and quickly adapt to changes
Work cooperatively in team environment
Work within the framework of the company's defined policies, procedures, goals and directives.
Any other duties required of this position

Minimum Qualifications

High School Diploma or Equivalent
College degree is a plus
3 years' experience in customer service
Bi-lingual in Spanish is a plus
Excellent verbal and written English communication skills
Close attention to details and high level of accuracy
Excellent attendance at current or previous employment
Desire to work in a fast paced and positive environment
Self-motivated and proactive'career driven

Bedrosians is an Equal Opportunity Employer. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please submit your application through our Careers page: https://bedrosians.applicantpro.com/jobs/

Job Posted by ApplicantPro

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FAQs About Customer Service Representative Distribution Center Jobs at Bedrosians Tile and Stone

What is the work location for this position at Bedrosians Tile and Stone?

This job at Bedrosians Tile and Stone is located in Jacksonville, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Bedrosians Tile and Stone?

Employer has not shared pay details for this role.

What employment applies to this position at Bedrosians Tile and Stone?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Bedrosians Tile and Stone?

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