Customer Service Representative Float

Timberland BancorpElma, WA

$20 - $29 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$20-$29/hour

Job Description

Customer Service Representative - Float

Department/Location: Customer Service / TBD

Employee Reports to: Branch Operations Manager / Supervisor

FLSA: Hourly; Non-Exempt position

Status: Full-Time 76-80 Hours

Rate of Pay: $19.89 - $29.25 an hour

Summary/Objective: Provides exceptional customer service by actively offering Timberland Bank products and services while performing all essential functions and job duties.

Essential Job Functions:

Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
Process withdrawals.
Identify counterfeit currency.
Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Cross-sell bank products and services.
Refer customers to the proper department for issues that cannot be resolved at the teller line.
Count and roll loose coins.
Issue personal money orders and cashier's checks for U.S. Savings Bonds.
Accept loan payments: verify payment amount and issue receipts.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Ensure teller station is properly supplied.
Close accounts when requested.
Follow procedures for removing accounts for dormancy.
Balance drawer daily.
Redeem US. Savings Bonds.
Maintain appropriate currency logs.

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FAQs About Customer Service Representative Float Jobs at Timberland Bancorp

What is the work location for this position at Timberland Bancorp?

This job at Timberland Bancorp is located in Elma, WA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Timberland Bancorp?

Candidates can expect a pay range of $19.89–$29.25 per hour for this role.

What employment applies to this position at Timberland Bancorp?

Timberland Bancorp lists this role as a Full-time position.

What experience level is required for this role at Timberland Bancorp?

Timberland Bancorp is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Timberland Bancorp?

You can apply for this role at Timberland Bancorp either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.