Customer Service Representative for Personal Lines Insurance

Wilson Insurance ServicesWinston Salem, North Carolina

$40,000 - $65,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Hybrid remote

Compensation

$40,000-$65,000/year

Benefits

Health Insurance

Disability Insurance

Life Insurance

Job Description

Benefits:

Hybrid Work-from-Home Opportunities based on performance
Group Disability & Life Insurance
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Health insurance
Home office stipend
Opportunity for advancement
Training & development
Wellness resources

Wilson Insurance Services is seeking a Personal Lines Customer Service Specialist for a full-time position. Knowledge of the insurance industry is very helpful, but if you have the willingness, interest and the ability to learn quickly, you will also be considered. An active N.C. Property & Liability Insurance License and prior experience working in agency environment is preferred. This position requires a high school diploma/GED, strong oral and written communication skills, data entry experience and a mature and accommodating disposition. The salary for the position is negotiable and will be determined at the time of hire.

If this describes you and you’d like more details about this position, please respond to this listing. A resume is highly preferred, but three-four paragraphs about you, as it applies to the position, will also be considered.

Job Type: Full-time

Salary: $40,000.00 to $65,000.00 /year

Responsibilities and Duties

A personal lines customer service agent is responsible for the following:

Service of Personal Lines Accounts (personal insurance for clients such as, but not limited to, personal automobile, homeowners, boats, umbrella policies, etc.) including policy updates, collection of premium, and claims filing
Familiarity with company guidelines, underwriting terms, and ability to navigate carrier web portals
Ability to meticulously document client interactions on our CRM Platform (Agency Management System)
Knowledge of personal lines coverages, terms, and procedures
Maintain rapport with clients and company underwriters
Actively re-underwrite client accounts.
Cross-sell new and additional policies and solicit other types of insurance
Qualifications and Skills

High School Diploma/GED

Knowledge of Insurance Industry

Prior Insurance Agency Experience Preferred

Benefits

100% Employee Only Health Insurance Coverage Provided

Participation in Employee Retirement Savings Plan with 2% Annual Match of Salary Guaranteed''Work Location:

One location

Work Remotely:

Yes - hybrid office/work-from-home options are possible once the 90-day training program is completed successfully. Work from home is earned by proving competency in our office setting.

Flexible work from home options available.

Compensation: $40,000.00 - $65,000.00 per year

YOUR FUTURE as an Independent Insurance Agent Starts Here

If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice!

IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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FAQs About Customer Service Representative for Personal Lines Insurance Jobs at Wilson Insurance Services

What is the work location for this position at Wilson Insurance Services?

This job at Wilson Insurance Services is located in Winston Salem, North Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Wilson Insurance Services?

Candidates can expect a pay range of $40,000 and $65,000 per year.

What employment applies to this position at Wilson Insurance Services?

Wilson Insurance Services lists this role as a Full-time position.

What experience level is required for this role at Wilson Insurance Services?

Wilson Insurance Services is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Wilson Insurance Services for this role?

Wilson Insurance Services offers following benefits: Health Insurance, Disability Insurance, Life Insurance, Career Development, 401k Matching/Retirement Savings, Home Office Reimbursement/Stipend, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Wilson Insurance Services?

You can apply for this role at Wilson Insurance Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.