Customer Service Representative for Plumbing Company
RM Plumbing SolutionsMurfreesboro, Tennessee
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Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Career Development
Job Description
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Training & development
Customer Service Representative (CSR) – Plumbing Company
📍 Murfreesboro Area, TN 🏢 TN Plumbing Solutions
Job Overview
TN Plumbing Solutions is looking for a reliable and organized Customer Service Representative (CSR) to join our growing team. This position plays a key role in helping customers schedule service, answering questions, and ensuring every customer has a great experience from the first phone call to job completion.
We are looking for someone who is friendly, detail-oriented, and able to handle a fast-paced office environment.
Responsibilities
- Answer incoming customer calls and schedule service appointments
- Dispatch technicians and coordinate daily schedules
- Respond to customer questions and provide excellent customer service
- Maintain accurate customer records in our system
- Follow up with customers regarding appointments and services
- Assist with invoices, payments, and general office tasks
- Work with the team to ensure smooth daily operations
Qualifications
- Previous customer service or office experience preferred
- Strong phone and communication skills
- Ability to multitask and stay organized
- Basic computer skills
- Positive attitude and professional demeanor
- Experience with ServiceTitan or similar software is a plus (but not required)
What We Offer
- Competitive pay based on experience
- Stable, full-time position
- Friendly team environment
- Opportunity for growth within the company
Schedule
Full-Time Monday – Friday
Compensation: $20.00 - $30.00 per hour
Plumbing Careers in Nashville
Work For a Plumbing Company That Values Its Employees
Why Work For Plumbing Solutions in Nashville?
At Plumbing Solutions, we know that when our employees are set up for success and valued, their work follows. That’s why we do all that we can to provide our employees with the training, resources, and tools they need to successfully complete their jobs while also providing them with career advancement opportunities so they can reach their full potential. Here are a few reasons why you should apply to work at Plumbing Solutions:
- Commission-Based, Competitive Pay
- Consistent Work Hours Each Week
- Career Advancement Opportunities
- Weekly Paychecks
- Ability To Take Service Vehicles Home Each Night
- Endless Income Limit
If you’re a reliable, hardworking, and self-motivated plumbing professional that’s ready to work for a company that puts their employees first, apply to work for Plumbing Solutions today!
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FAQs About Customer Service Representative for Plumbing Company Jobs at RM Plumbing Solutions
What is the work location for this position at RM Plumbing Solutions?
This job at RM Plumbing Solutions is located in Murfreesboro, Tennessee, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at RM Plumbing Solutions?
Candidates can expect pay range between $20–$30 for this role.
What employment applies to this position at RM Plumbing Solutions?
RM Plumbing Solutions lists this role as a Full-time position.
What experience level is required for this role at RM Plumbing Solutions?
RM Plumbing Solutions is looking for a candidate with "Senior-level" experience level.
What benefits are offered by RM Plumbing Solutions for this role?
RM Plumbing Solutions offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at RM Plumbing Solutions?
You can apply for this role at RM Plumbing Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.