Customer Service Representative HR
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Overview
Compensation
$25-$25/hour
Job Description
Primary Job Title: Customer Service Representative – HR
Alternate / Related Job Titles:
- HR Customer Service Representative
- HR Operations Support Specialist
- Benefits & Leave Administration Representative
- HR Service Center Representative
- Human Resources Support Analyst
Location & Onsite Flexibility:
Abbott Park, IL (Onsite)• Onsite position, Monday–Friday• Hours: 8:00 AM – 4:45 PM
Contract Details
- Position Type: Contract
- Contract Duration: Approximately 3.5 Months
- Start: As Soon As Possible
- Pay Rate: $24.94/hour
Role Overview
The Customer Service Representative – HR will support HR Program Administration with a focus on Benefits and Leave Operations for employees across the United States, Canada, and Puerto Rico. This role delivers a high-quality, compassionate customer experience while handling a high volume of HR-related inquiries, partnering with vendors, and auditing payroll and benefits data.
The ideal candidate is a fast learner, highly organized, and comfortable navigating HR systems and processes in a dynamic, fast-paced environment.
Core Responsibilities
HR Program & Operations Support
- Answer employee questions related to benefits and leaves of absence
- Partner with external vendors to provide requested data
- Audit benefits and leave payroll data for accuracy and completeness
Customer Service & Stakeholder Support
- Deliver a seamless customer experience, both online and offline
- Communicate professionally and compassionately with HR colleagues globally
- Translate HR solutions into clear, easy-to-understand responses for employees
- Handle a high volume of requests with speed, accuracy, and patience
- Influence the team positively and maintain strong stakeholder relationships
Skills & Qualifications
Required
- 1–2 years of customer service or related experience
- Strong written and verbal communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office
Preferred / Nice-to-Have
- Experience with Zendesk or other ticketing systems
- Familiarity with Workday
- HR-related education or experience
Education
- Associate’s or Bachelor’s degree in any field
- HR-related education preferred
Benefits
Medical, Vision, and Dental Insurance Plans 401k Retirement Fund
About the Company
Our client is a global healthcare innovator dedicated to improving lives worldwide. With a diverse portfolio spanning medical devices, diagnostics, nutrition products, and branded generics, the company is committed to developing breakthrough technologies that address critical healthcare challenges and support healthier lives across the globe.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company based in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 clients across healthcare, banking, insurance, financial services, technology, life sciences, utilities, and retail throughout the U.S. and Canada.
Job Number: 26-01365#gttic #gttjobs
Automate your job search with Sonara.
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FAQs About Customer Service Representative HR Jobs at GTT, LLC
What is the work location for this position at GTT, LLC?
This job at GTT, LLC is located in Abbott Park, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at GTT, LLC?
Candidates can expect a pay range of $24.94–$24.94 per hour for this role.
What employment applies to this position at GTT, LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at GTT, LLC?
You can apply for this role at GTT, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.