Customer Service Representative I - PT - Airport

City of Temple, TXTemple, TX

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Job Description

SummaryResponsible for variety of duties that contribute to the overall success of the fixed base operations (FBO) with the focus on providing excellent customer service and a welcoming environment. Responds to customer inquiries on the phone and in person providing airport information. Works closely with FBO team to ensure service needs are met. Rotating schedule to include weekdays, evenings, and weekends.Essential Duties and Responsibilities

Professionally greets all customers and visitorsGuides customers within the airport for servicesRecords customer information and preferences into the computer systemIncreases customer satisfaction by responding promptly to requestsPrepares for incoming aircraft; ensures customer requests are fulfilled, and necessary staff is available upon plane arrivalReceives fuel order requests and coordinates with the line service team to fulfil orderPrepares invoices for services rendered through the X1FBO system to customers, pilots, and transientsCommunicates clearly over radio, in person, and over the phoneMaintains neat work area at the customer service desk, the lobby, Pilot's Lounge, and FBO amenitiesDrives as needed during special eventsAdheres to attendance policy; ensures punctuality for assigned shiftFollows City policies, procedures, and safety guidelinesPerforms other duties as assigned

Minimum Qualifications

High school diploma or equivalentOne year of customer service experience in an airport environment or related customer service industryPass an onsite airport driver's test for driving in an Airport Operations Area

Certificates, Licenses, Registration

Valid Driver License

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Customer Service Representative I - PT - Airport Jobs at City of Temple, TX

What is the work location for this position at City of Temple, TX?

This job at City of Temple, TX is located in Temple, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at City of Temple, TX?

Employer has not shared pay details for this role.

What employment applies to this position at City of Temple, TX?

City of Temple, TX lists this role as a Full-time position.

What experience level is required for this role at City of Temple, TX?

City of Temple, TX is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at City of Temple, TX?

You can apply for this role at City of Temple, TX either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.