Customer Service Representative I
HireTalentUrbandale, IA
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
Description: This is a non-licensed call center role for our Mercer MRA group. The roll supports primarily inbound calls assisting callers with making their elections, answering questions about upcoming changes and providing support regarding their pensions. Candidates should have a HS diploma or equivalent. Experience with pensions, working in an office environment and prior call center experience are preferred but not required. "Internet speed of at least 50 Mbps or greater "Hardline connection via ethernet to internet (so no wifi) "No planned time off during training/nesting. (March 2nd thru 31st) "Ability to work between 7:45 am and 6 pm CST. Everyone will be scheduled an 8 hour shift between these times with a 30 minute break and two 15 minute breaks. All breaks and lunches are scheduled and workers are expected to adhere to these set schedules. "Occasionally, overtime may be required "Basic computer skills. Will be required to navigate between multiples screens, search for information in our knowledge base, create notes at the end of each call, some typing, etc.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Service Representative I Jobs at HireTalent
What is the work location for this position at HireTalent?
This job at HireTalent is located in Urbandale, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at HireTalent?
Employer has not shared pay details for this role.
What employment applies to this position at HireTalent?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at HireTalent?
You can apply for this role at HireTalent either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.