
Customer Service Representative/Inside Sales Representative
FASTSIGNSSpartanburg, South Carolina
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Overview
Schedule
Full-time
Career level
Entry-level
Benefits
Paid Holidays
Paid Vacation
Career Development
Job Description
Are you looking for a varied and challenging position with an industry leader? FASTSIGNS of Spartanburg has an opening for a Customer Service Representative to join our team! This an opportunity to join FASTSIGNS, the leader in the sign making industry with over 700 locations world wide. This position allows you to be totally involved in the sales process, from initial customer contact, consulting with the customer to determine their needs and coming up with the solutions to meet the challenges they face.
Benefits/Perks:
- Competitive Pay
- Paid Vacation and Holidays
- Continual Growth and Learning
- Ongoing Training Opportunities
- Monday-Friday:9:00 AM-5:30 PM No Weekends or Evenings
A Successful FASTSIGNS Customer Service Representative Will:
- Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
- Learn to prepare estimates, and establish/maintain follow up procedures.
- implement work orders and ensure timely delivery of finished orders
- Communicate with customers concerning scheduling and status of orders
- work with customers and staff to schedule installs
- Work with customers in numerous ways such as email, telephone, in-person and at their place of business
- Build long-lasting relationships by turning prospects into long term clients.
- Assist in center marketing activities
- Handle customer payments and assist in collection of Accounts Receivable
- Administrative duties involving customer and vendor paperwork
- proactively call existing and prospective customers
- Be open to helping out in other departments such as production and possibly simple installations
Ideal Qualifications for FASTSIGNS Customer Service Representative:
- 1-2 years of retail or customer service/ inside sales experience
- Proactive sales experience preferred
- High school diploma or equivalent
- Outgoing, responsive, eager to learn and has the ability to build relationships
- Great listening and organization skills
- Ability to think on your feet and offer consultative solutions
- Ability to work on computers to generate estimates and proposals
- Ability to work under pressure to output high volume, high-quality work
- Understanding of graphics programs and requirements. Knowledge of Adobe products a plus
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Compensation: $14.00 - $18.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
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FAQs About Customer Service Representative/Inside Sales Representative Jobs at FASTSIGNS
What is the work location for this position at FASTSIGNS?
This job at FASTSIGNS is located in Spartanburg, South Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at FASTSIGNS?
Candidates can expect pay range between $14–$18 for this role.
What employment applies to this position at FASTSIGNS?
FASTSIGNS lists this role as a Full-time position.
What experience level is required for this role at FASTSIGNS?
FASTSIGNS is looking for a candidate with "Entry-level" experience level.
What benefits are offered by FASTSIGNS for this role?
FASTSIGNS offers following benefits: Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at FASTSIGNS?
You can apply for this role at FASTSIGNS either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.