Customer Service Scheduling Coordinator
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$20+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Scheduling Coordinator – Customer Service & Operations SupportFull-Time | In-Office | KRE Security, LLCLocation: 16600 Pottsville Pike, Hamburg, PA 19526Schedule: Monday–Friday | 2:00 PM – 10:00 PM
KRE Security, LLC is seeking a friendly, organized, and customer-focused Scheduling Coordinator to join our growing administrative team in Hamburg, PA.
This is a great opportunity for someone who thrives in a fast-paced environment, enjoys helping people, and can confidently multitask while keeping operations running smoothly. If you’re someone who communicates well under pressure, stays organized, and enjoys being the go-to person for solving problems and supporting a team, this role could be a perfect fit.
As one of the main points of contact for our employees and supervisors, you’ll help coordinate staffing, assist with scheduling needs, and provide professional support throughout the day. No two days are exactly alike, making this an excellent fit for someone who enjoys variety, teamwork, and staying busy.
What You’ll Do
- Communicate professionally and positively with employees, supervisors, and management throughout the shift
- Create, manage, and adjust employee schedules across multiple client locations
- Handle frequent phone calls, emails, and scheduling updates while maintaining professionalism and accuracy
- Respond quickly and calmly to call-offs, shift changes, and urgent staffing needs
- Help employees resolve scheduling conflicts with a customer service-first approach
- Coordinate coverage for open shifts and last-minute staffing changes
- Maintain accurate scheduling records using company systems and databases
- Use Microsoft 365, Outlook, and Google Workspace to manage daily operations and communication
- Work closely with management and Recruiting to support staffing and operational needs
- Handle sensitive employee information with professionalism and confidentiality
What We’re Looking For
- Strong customer service and communication skills
- Friendly, professional, and solution-oriented attitude
- Ability to multitask and stay organized in a fast-moving environment
- Comfortable handling multiple phone calls, emails, and schedule changes throughout the shift
- Strong attention to detail and time management skills
- Dependable, punctual, and team-oriented mindset
- Ability to remain calm and professional under pressure
- Experience in customer service, dispatching, scheduling, call center work, administrative support, hospitality, or workforce coordination preferred
- Proficiency with Microsoft 365, Outlook, and Google applications
- Ability to work on-site in our Hamburg, PA office
Compensation & Benefits
- Starting Pay: $20.00 per hour
- Pay Increases: Raises at 6 months and 1 year, plus a 3% annual increase thereafter
- Paid Time Off: 1 week of PTO after a 60-day probationary period
- Benefits Available: Medical, dental, and vision coverage after probationary period
- Stable full-time schedule with long-term growth opportunities
Why Join KRE Security?
At KRE Security, LLC, our Scheduling Coordinators are a critical part of our daily operations and employee support team. We value professionalism, teamwork, communication, and creating a positive workplace where employees feel supported and respected.
This role is ideal for someone who enjoys helping people, staying busy, solving problems, and being part of a strong team environment where the work you do truly matters every day.
Apply today and grow your career with KRE Security, LLC.
Compensación: $20.00 per hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Service Scheduling Coordinator Jobs at KRE Security
What is the work location for this position at KRE Security?
This job at KRE Security is located in Orwigsburg, Pennsylvania, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at KRE Security?
Candidates can expect a pay range of $20 (per hour).
What employment applies to this position at KRE Security?
KRE Security lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at KRE Security?
KRE Security is looking for a candidate with "Senior-level" experience level.
What benefits are offered by KRE Security for this role?
KRE Security offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at KRE Security?
You can apply for this role at KRE Security either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.