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Customer Service Specialist

Americhem InternationalMiddletown, PA
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Americhem International, PA’s leading janitorial and office supplies distributor, is seeking an experienced and enthusiastic Customer Service/Sales Support Specialist to join its team. This individual is tasked with providing stellar service in response to customer inquiries about products, orders, and services, and handling and resolving complaints. This individual will leverage their knowledge and skills to help Americhem become our customers’ “trusted partner in clean!”

What you’ll do:

    Assist customers in answering questions and providing product or order information as needed.
  • Process customer orders over the phone, in person, or online.
  • Coordinate with sales representatives to resolve issues and follow throughs with the customer 
  • Support the sales department by generating quotes

    • To be considered, applicants must possess High School diploma or general education degree (GED) and one to three years related experience and/or training. In addition, interested applicants should also possess:

    • Excellent verbal and written communication skills
    • Proficient with Microsoft Office Suite or related software.
    • Excellent organizational skills and attention to detail
    • Excellent time management skills with a proven ability to meet deadlines.

    We offer a rich benefits package that includes medical, dental and vision insurance, company-paid (i.e. free!) life insurance, a 401(k) benefit with company match, and other voluntary benefits. On top of that, we provide a generous Paid Time Off program, as well as paid holidays. We pride ourselves on being a family-oriented, FUN place to work.

    Interested? Great! We look forward to receiving your resume by clicking “Apply” today!

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FAQs About Customer Service Specialist Jobs at Americhem International

What is the work location for this position at Americhem International?
This job at Americhem International is located in Middletown, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Americhem International?
Employer has not shared pay details for this role.
What employment applies to this position at Americhem International?
Americhem International lists this role as a Full-time position.
What experience level is required for this role at Americhem International?
Americhem International is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Americhem International for this role?
Americhem International offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Americhem International?
You can apply for this role at Americhem International either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.