Customer Service Specialist / Automotive Tire Sales Specialist
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Overview
Job Description
Location: Clift Buick GMC. Adrian, Michigan
Position: Customer Service Assistant / Automotive Tire Sales Specialist
About Us: Clift Buick GMC is a trusted name in the automotive industry, dedicated to providing exceptional service and quality vehicles to our community. We pride ourselves on our customer-focused approach and our commitment to professional growth for our team members.
Job Overview: We are seeking a motivated and enthusiastic Customer Service Specialist to join our team. In this dynamic role, you will be responsible for assisting customers with their tire needs, managing tire sales, and providing support to our service advisors. This position is ideal for someone who enjoys working in a fast-paced environment and is looking for opportunities for advancement within the company.
Key Responsibilities:
- Greet and assist customers with a warm and friendly welcome
- Assist customers with any question or guidance needed including tire inquiries and sales.
- Help Manage tire inventory and ensure optimal stock levels.
- Provide information on tire options, pricing, and promotions
- Support service advisors in scheduling appointments and handling customer inquiries.
- Pick up customers vehicles and deliver them back.
- Shuttle customers to and from our dealership.
- Maintain accurate records of customer interactions and sales.
- Foster positive relationships with customers to enhance their experience.
- Collaborate with team members to achieve sales targets and service goals
- Participate in ongoing training and development to advance your skills and career.
Qualifications:
- High school diploma or equivalent; further education in automotive or customer service is a plus.
- Previous experience in customer service or retail sales preferred.
- Knowledge of tires and automotive services is preferred.
- Strong communication and interpersonal skills.
- Willing to put in the over time when needed.
- A good driving record with a valid drivers license.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Self motivated, has the ability to recognize when the customer may need assistance and or work needs to be done.
- Proficient in computer systems and basic software applications.
- A positive attitude and a passion for helping customers.
- Successful applicants often come from customer-facing food or sales roles
- Background in automotive industry advantageous
Benefits:
- Competitive wage with performance-based bonuses.
- Opportunities for career advancement within the company.
- Comprehensive training and support.
- Health, dental, vision, life and disability insurance.
- Retirement savings plan with employer match.
- Employee discounts on vehicle purchases and service.
- Paid time off and Holidays
- Monthly Bonus Opportunities
Join Our Team: If you are looking for a rewarding career in customer service with the potential for growth, we want to hear from you!
At Clift Buick GMC we strive to be a destination dealership and value our employees as our number one resource. We look forward to meeting you!
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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