Customer Service Specialist
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Job Description
- We’re looking for a customer service specialist who has quality communication, computer, and problem-solving skills.
- This is an in-office position M-F from 9:00 AM to 5:30 PM.
- You should be highly organized, resourceful, and have the ability to multitask.
- No experience is necessary for this role.
- Must be self-motivated, detail-oriented, focused, and ambitious.
- Have the ability to execute against a pre-defined set of processes.
- Possess excellent customer service, organization, and written/verbal communication skills.
- Have a professional demeanor, be a team player, and have a positive attitude.
- Demonstrate the ability to thrive and adapt in a fast-paced environment.
- Be committed to constant self-improvement and professional development.
- Fluent in speaking/writing Spanish and/or French a plus.
- Previous experience in yacht charter sales and/or travel and vacation planning is a plus but not required.
- Knowledge of world geography is helpful.
- Working with customers after the sale of a charter.
- Communicating with clients regarding charters.
- Assisting with minor changes in the global reservation system.
- General office organization and filing.
- Comfortable with Microsoft Office, Google Workspace, CRM & online reservations systems.
- This is a salaried position, plus a monthly sales incentive.
- Company contributed health, dental, and vision insurance.
- 401K with matching contribution.
- Travel benefit.
Dream Yacht Worldwide is the world’s largest charter company. It was founded by Loic Bonnet in 2000, who has been in the sailing industry for years before taking the helm of his own charter company. We started off small, offering six yachts from the Seychelles and now our fleet has grown to + 800 yachts in +40 destinations worldwide, including North America, Caribbean and the Bahamas. Our customers can book bareboat, crewed or by the cabin charters in some of the world’s most beautiful cruising grounds, such as the Mediterranean, Caribbean, as well as Tahiti and Thailand.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
