Customer Service Specialist

Customer Service Specialist – Buche’s Gus Stop

Location: Buche’s Gus Stop

Job Type: Full-Time and/or Part-Time

Department: Convenience Store Operations

Join Our Team!

Do you enjoy helping people, staying busy, and working in a fast-paced environment? Buche’s Gus Stop is looking for a friendly, dependable Customer Service Specialist to join our team! As a Customer Service Specialist, you'll greet customers, operate the register, stock merchandise, assist with food preparation, and help keep the store clean and organized. If you're hardworking, enjoy working with people, and take pride in providing great customer service, we'd love to meet you!

What You'll Do

Customer Service & Cash Handling

• Greet customers and provide friendly, helpful service.

• Process customer purchases and handle payments accurately.

• Answer customer questions and assist with product recommendations.

• Follow cash handling procedures and complete assigned shift reports.

• Address customer concerns professionally and communicate issues to management.

Stocking & Store Operations

• Stock and organize shelves, coolers, and merchandise displays.

• Keep products properly stocked and ready for customers.

• Assist with food preparation and safely operate food service equipment.

• Monitor food temperatures, product freshness, and record waste as needed.

• Help maintain a clean and organized store, both inside and outside.

Safety & Cleanliness

• Clean and sanitize counters, floors, restrooms, and other store areas.

• Keep the parking lot and outdoor areas free of litter.

• Follow food safety, sanitation, and workplace safety procedures.

• Follow company safety guidelines related to fuel dispensing.

• Assist with additional store duties as needed.

What We're Looking For

Preferred Qualifications

• Previous convenience store, retail, food service, or customer service experience preferred.

• High school diploma or equivalent preferred.

• Food safety certification (ServSafe® or equivalent) preferred.

• Reliable transportation to and from work.

Skills & Abilities

• Friendly, dependable, and customer-focused.

• Strong communication and teamwork skills.

• Ability to work efficiently in a fast-paced environment.

• Basic math and cash handling skills.

• Strong attention to detail and organizational skills.

• Ability to multitask and take initiative.

• Willingness to learn and help wherever needed.

Physical Requirements

• Ability to stand and walk for extended periods, including shifts of up to 8–10 hours.

• Ability to bend, reach, push, pull, and lift up to 50 pounds.

• Comfortable working in coolers and freezers.

• Ability to safely operate store and food service equipment.

• Ability to work around cleaning products and occasional gasoline fumes.

• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

We believe in taking care of the people who take care of our customers. Benefits and perks vary based on full-time or part-time status and eligibility.

Our Core Values

• Be the Best in Customer Service

• Always Do the Right Thing

• Be Adaptable

• Growth-Oriented

• Support Our Local Communities by Winning at Retail

Apply Today!

If you're ready to join a hardworking team and take pride in providing great customer service, we'd love to hear from you. Apply today and become part of the Buche’s Gus Stop team!

G.F. Buche Co. is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive work environment. We invite applicants from all backgrounds to apply, as outlined in the job description.

GF Buche Co operates a diverse portfolio of grocery, convenience, auto parts, hardware/lumber stores, and quick-service restaurants across 25 locations in 14 communities throughout South Dakota. The company employs approximately 400 team members and is known for its strong commitment to customer service and community involvement. With deep family roots and leadership actively engaged in industry and local organizations, GF Buche Co continues to grow while maintaining its tradition of service and retail excellence.

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