Customer Service Specialist
iPull-uPull Auto PartsFresno, CA
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Job Description
This isn’t just a job, it’s a career. We are not just co-workers, we are family!iPull-uPull Auto Parts is known as the friendliest, cleanest, and most organized self-service yard in the state. The founders of iPull-uPull are experts in the self-service auto parts industry. They have combined their decades of experience and created a company that is cutting-edge in service, operations, and technology. We are growing fast and looking for top-tier industry professionals to grow with us. Job Title: Customer Service Specialist/ Sales Team Location: 2274 E. Muscat Ave, Fresno CA 93725Classification: Full-Time/Non-ExemptReports to: Sales ManagerOur compensation and benefits show how much we value our team.
- $17.00 per hour DOE
- Medical, Dental, and Vision Insurance- Employer pays a generous portion of employee premiums
- Life Insurance- no cost to employee
- Paid Vacation and Sick Leave
- Provide required and requested information to customers as they enter the store.
- Offer friendly and enthusiastic answers to customer questions.
- Ask questions of customers to identify needs and work with them to provide options.
- Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
- Identify when customer interaction requires assistance from management.
- Follow loss prevention, risk control, quality assurance, and proper cash handling procedures
- Promote the company’s Safety Culture.
- Be a team player. Work as a member of the team to help the team achieve its goals.
- Maintain a high level of integrity.
- Follow all company policies and procedures.
- Other duties as assigned or otherwise identified.
- Must have good people skills with an outgoing, friendly, positive attitude.
- Must have some automotive parts knowledge and how they relate to our customer purchases.
- Ability to use POS system
- Able to work retail hours, including overtime, weekends, and holidays.
- Must be willing to get a little dirty sometimes.
- Must have a reliable means of transportation.
- Must be able to read, write, and speak English.
- Bilingual in Spanish is a plus.
- Previous experience in a retail environment is preferred but not required.
- Regular attendance and timely arrivals
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FAQs About Customer Service Specialist Jobs at iPull-uPull Auto Parts
What is the work location for this position at iPull-uPull Auto Parts?
This job at iPull-uPull Auto Parts is located in Fresno, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at iPull-uPull Auto Parts?
Employer has not shared pay details for this role.
What employment applies to this position at iPull-uPull Auto Parts?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at iPull-uPull Auto Parts?
You can apply for this role at iPull-uPull Auto Parts either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.