Customer Service Specialist (Finance & Insurance)
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Overview
Remote
On-site
Compensation
$100-$150/hour
Job Description
Turing is looking for candidates who have solid experience in customer service, client relations, or account management within the finance and insurance sectors.
Role Overview:
- In this role, you will be working on projects to help evaluate and improve AI using your expertise in financial services and customer communication.
- No prior AI experience is required.
- These projects will help you learn how to leverage AI to enhance customer experience, streamline service workflows, and improve communication quality in finance and insurance operations.
What Does Day-to-Day Look Like:
- Design and solve real-world customer interaction and service scenarios to test AI reasoning.
- Write clear, structured solutions and dialogues covering claims assistance, policy inquiries, financial product guidance, and client communication.
- Evaluate AI responses for accuracy, professionalism, empathy, and compliance with financial and insurance standards.
Requirements:
- 4+ years of experience as a Customer Service Representative, Account Specialist, or Client Support professional in the finance or insurance sector.
- Excellent English communication and reasoning skills.
- Ability to simplify and explain complex financial or insurance concepts in a clear and professional manner.
Perks of Freelancing with Turing & Offer Details:
- Strong compensation (exact amount varies by project).
- Work in a fully remote environment.
- Engagement type: Contractor assignment/freelancer, potentially full-time.
- Duration of projects: approximately 1 month (with possibility for extension).
About Turing:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.
Automate your job search with Sonara.
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FAQs About Customer Service Specialist (Finance & Insurance) Jobs at Turing
What is the work location for this position at Turing?
This job at Turing is located in New York, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Turing?
Candidates can expect a pay range of $100–$150 per hour for this role.
What employment applies to this position at Turing?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Turing?
You can apply for this role at Turing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.