Customer Service Specialist II
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Overview
Job Description
If interested reach out directly to kimberly.spicer@systemone.com or call/text 301-252-8762 Customer Service Specialist II Albany, New York 18hr pay CUSTOMER SERVICE SPECIALIST II Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims. WHAT YOU’LL NEED TO SUCCEED: Required Experience: 2+ years of customer service experience Required Technical Skills: Strong Microsoft Office skills (Word, Excel, PowerPoint) Required Skills and Abilities: Strong telephone and verbal communication skills Customer focus and adaptability to different personality types Ability to multi-task and manage time effectively #LI-KA1 #DI-KS1 #M1 Ref: #851-Rockville-S1
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.