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Customer Service Survey Agent

OnPoint CX SolutionsHenderson, Nevada

$12+ / hour

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Overview

Schedule
Alternate-schedule
Career level
Senior-level
Remote
Option for remote
Compensation
$12+/hour

Job Description

OnPoint CX Solutions is hiring call center survey agents for immediate start. If you’re looking for fast onboarding, paid training, and flexible work-from-home opportunities, this is a great short-term role.What You’ll Do:
  • Conduct customer service & political surveys (NO sales)
  • Follow a script, ask questions, and accurately record responses
  • Maintain professionalism and attention to detail on every call
What We Offer:
  • On-site and Work From Home options available.
  • Paid training (just a few hours – start quickly!)
  • No sales – survey work only
  • Opportunity for full-time hours or overtime when available
Important Role Expectations (Read Before Applying):This role requires high flexibility and reliability. By applying, you should be comfortable with the following:
  • This is an on-call position with schedules that may change daily
  • You may be scheduled with little to no advance notice (same day or next day)
  • Hours are not guaranteed – you may work full shifts, partial shifts, or no hours at all depending on business needs
  • You must have open availability, including weekends if needed
  • This is a temporary/seasonal position, not a permanent role
  • Work is repetitive call-based survey work, requiring focus and accuracy
Requirements:
  • Must reside in Nevada
  • In order to WFH, you must have reliable hardwired (Ethernet) internet connection (recommended), have own computer equipment and be able to work on-site during the training period which can be 1-5 days.
  • Quiet, distraction-free workspace
  • Strong communication skills and attention to detail
  • Ability to follow instructions and document responses accurately
  • Must be dependable and responsive when scheduled
Pay & Schedule:
  • $12.00/hour
  • Typical hours often fall between 10:30 AM – 6:00 PM PST, but may vary daily
  • Schedules are driven by client demand and are subject to change
OnPoint CX Solutions is a growing business process outsourcing (BPO) company specializing in B2B sales, customer care, and energy-sector solutions. We help businesses understand their energy options and select competitive supplier programs. If you’re dependable, flexible, and ready to start quickly, we want to hear from you!

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FAQs About Customer Service Survey Agent Jobs at OnPoint CX Solutions

What is the work location for this position at OnPoint CX Solutions?
This job at OnPoint CX Solutions is located in Henderson, Nevada, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at OnPoint CX Solutions?
Candidates can expect a pay range of $12 (per hour).
What employment applies to this position at OnPoint CX Solutions?
OnPoint CX Solutions lists this role as a Alternate-schedule position.
What experience level is required for this role at OnPoint CX Solutions?
OnPoint CX Solutions is looking for a candidate with "Senior-level" experience level.
Does OnPoint CX Solutions allow remote work for this role?
Yes, this position at OnPoint CX Solutions supports remote work, giving candidates the flexibility to work outside the primary office location.
What is the process to apply for this position at OnPoint CX Solutions?
You can apply for this role at OnPoint CX Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.