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Customer Service Team Lead

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Overview

Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Career Development

Job Description

Now Hiring: Customer Service Team Lead

We are looking for a reliable and motivated Customer Service Team Lead to support our customer service department and help guide our team to success.

Responsibilities:

  • Lead and support customer service staff

  • Assist with training new team members

  • Handle escalated customer issues

  • Ensure high-quality service and smooth daily operations

  • Monitor performance and provide feedback

Requirements:

  • Strong communication and leadership skills

  • Previous customer service experience preferred

  • Ability to multitask and stay organized

  • Professional and dependable

We Offer:

  • Competitive pay

  • Supportive team environment

  • Opportunities for growth

If you’re ready to take the next step in your career, apply today!

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Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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FAQs About Customer Service Team Lead Jobs at JGSM

What is the work location for this position at JGSM?
This job at JGSM is located in tampa, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at JGSM?
Employer has not shared pay details for this role.
What employment applies to this position at JGSM?
JGSM lists this role as a Full-time position.
What experience level is required for this role at JGSM?
JGSM is looking for a candidate with "Director" experience level.
What benefits are offered by JGSM for this role?
JGSM offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at JGSM?
You can apply for this role at JGSM either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.