Customer Service Team Member
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Overview
Schedule
Part-time
Career level
Senior-level
Remote
On-site
Compensation
$11-$12/hour
Job Description
Benefits:
- 401(k)
Job Summary:
We are seeking a professional and friendly Customer Service team member to serve as an ambassador for the shopping center. The ideal candidate will excel in communication with tenants and customers, both verbal and written. This role requires strong interpersonal skills, administrative skills, quick problem-solving abilities, and a commitment to excellent service.
Key Responsibilities:
- Provide accurate information and directions for all customers
- Answer phones, direct calls and transfer messages
- Dispatch mall personnel via 2-way radio and email.
- Know and execute Gift Card sales program
- Respond to emails from tenants, vendors, and customers
- Watch cameras, know your surroundings, report/address issues with teammates
- Assist management with administrative duties as needed
Qualifications:
- High school diploma or equivalent
- Prior business telephone experience
- Must have excellent verbal and written communication skills
- Computer skills, specifically the ability to check/answer emails and data entry in Microsoft Excel
- The ability to follow company procedures and processes
- Must be able to pass a drug screening.
Work Schedule:
- Part-time positions available.
- Must be willing to work nights, weekends, and holidays. And cover weekday shifts for vacation.
Compensation:
- $11 - $12/Hour, based on experience
Compensation: $11.00 - $12.00 per hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Service Team Member Jobs at General Accounts
What is the work location for this position at General Accounts?
This job at General Accounts is located in Twin Falls, Idaho, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at General Accounts?
Candidates can expect a pay range of $11–$12 per hour for this role.
What employment applies to this position at General Accounts?
General Accounts lists this role as a Part-time position.
What experience level is required for this role at General Accounts?
General Accounts is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at General Accounts?
You can apply for this role at General Accounts either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.