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Customer Service Trainee - WFH

Spade Recruitinggautier, MS
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

About Our Organization

For decades, our focus has been simple: supporting hardworking families across North America. We partner with thousands of unions and member-driven associations, offering clear, trustworthy guidance on the benefits designed to protect their members. As the only fully unionized benefits provider, we operate with a higher level of integrity, transparency, and service. Families put their trust in us — and we work every day to earn it.

Position Overview

This role goes beyond working remotely; it’s a chance to make a meaningful difference. You’ll assist union members who have specifically requested a review of their benefit options. Your responsibility is to guide them through their choices, answer their questions, and ensure they fully understand the programs available to support their families.

Key Responsibilities

  • Engage with members through scheduled phone or virtual consultations

  • Lead benefit review appointments in a clear, professional manner

  • Break down program details in simple, easy-to-understand language

  • Accurately complete digital forms and required paperwork

  • Provide follow-up communication to maintain strong relationships

Every interaction you have helps families feel more secure about their coverage and their long-term financial well-being.

What We Offer

  • Competitive Weekly Income with performance-based bonuses

  • Advancement Opportunities with a defined leadership track

  • Flexible Scheduling to design your full-time hours

  • Fully Remote Work supported by proven systems and technology

  • Residual Income through long-term renewals

  • Comprehensive Benefits including health, dental, and vision options

  • Ongoing Professional Development with coaching and mentorship

  • Annual Company Trips — all-expenses-paid destinations such as Cancun, Puerto Rico, Las Vegas, Disney, and the Bahamas

Who Excels in This Role

We’re seeking individuals who bring:

  • Strong, confident communication skills

  • Reliable organization and attention to detail

  • A genuine desire to help and educate others

  • A high school diploma or equivalent

  • Experience in customer service, retail, or sales (an asset, but not required)

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FAQs About Customer Service Trainee - WFH Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in gautier, MS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Flexible/Unlimited PTO, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.