Customer Solutions Associate

Prosper Consultants, Inc.White Hall, WV

$55,000 - $60,000 / year

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Overview

Compensation

$55,000-$60,000/year

Job Description

The Role

Do you have a knack for turning customer concerns into customer loyalty? Our company, in collaboration with Frontier, is hiring Customer Relations Specialist in West Virginia ready to make an impact. This is perfect for someone who’s a great communicator, expert problem-solver, and natural-born seller. As a Customer Relations Specialist, you’ll be the face of Frontier that guides customers through cutting-edge solutions and ensures every interaction ends with satisfaction (and a sale).

What a Customer Relations Specialist Must Bring:

Strong customer service or sales background
Clear and persuasive communication skills
Ability to work independently and as part of a team
Familiarity with CRM systems and basic tech tools
Positive attitude and resilience under pressure
Close attention to detail and follow-through
High school diploma or GED required

Your Day-to-Day as a Customer Relations Specialist:

Connect with customers to understand their telecom needs
Recommend and sell Frontier’s internet, phone, and TV services
Deliver exceptional service that drives repeat business
Troubleshoot service issues and offer timely resolutions
Document customer interactions and feedback
Collaborate with sales and support teams to optimize results
Stay current on product updates and promotions
Uphold Frontier’s commitment to excellence

Benefits of Joining as a Customer Solutions Associate:

Weekly commission-based earnings
Career growth within a thriving consulting firm
Flexible work hours and a supportive environment
Recognition for outstanding performance
Access to Frontier’s cutting-edge telecom tools
Team events and networking opportunities

About Us

Our journey began in Fairmont, WV, where we identified a need for a firm that could provide marketing services based on a true partnership. Over the years, we have grown alongside our clients, consistently delivering strategies that produce tangible results. Today, Prosper Consultants continues to uphold the values that have guided us from the start, so every client receives the attention and dedication they deserve. Ready to work with us? Apply today!

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FAQs About Customer Solutions Associate Jobs at Prosper Consultants, Inc.

What is the work location for this position at Prosper Consultants, Inc.?

This job at Prosper Consultants, Inc. is located in White Hall, WV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Prosper Consultants, Inc.?

Candidates can expect a pay range of $55,000 and $60,000 per year.

What employment applies to this position at Prosper Consultants, Inc.?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Prosper Consultants, Inc.?

You can apply for this role at Prosper Consultants, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.