Customer Success Team Lead
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Overview
Job Description
AO Globe Life is expanding its remote team and seeking motivated professionals who want to build a career that offers both purpose and long-term growth. Whether you are entering the workforce or exploring a new career path, this opportunity provides the flexibility and support to succeed in a remote, mission-driven environment.
In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations and help clients understand the options available to them.
Key Responsibilities
Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Identify client needs and provide guidance on available benefit options
Assist clients through the enrollment process with professionalism and care
Maintain accurate digital records and documentation
Participate in weekly training sessions and team development calls
Collaborate with teammates to share best practices and support team success
What We Offer
Fully remote role — work from anywhere within the United States
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Full training and licensing support
Health insurance premium reimbursement
Monthly and quarterly performance bonuses
Opportunities for advancement into leadership roles
A supportive, team-focused culture that encourages growth
Who We’re Looking For
Strong communicators who are confident speaking with clients virtually
Goal-oriented and self-motivated professionals
Individuals who enjoy helping others and solving problems
Candidates comfortable using Zoom and other digital tools
Professionals legally authorized to work in the United States with access to a Windows-based laptop or desktop computer and reliable internet
About AO Globe Life
AO Globe Life partners with unions, credit unions, and veteran organizations to provide supplemental benefits to working families across the United States. With more than 70 years of service, the organization continues to grow through a commitment to service, integrity, and meaningful remote career opportunities.
Ready to Apply?
If you’re ready to start a career that offers flexibility, support, and real growth potential, apply today to learn more about joining our remote team.
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FAQs About Customer Success Team Lead Jobs at AO Globe Life
- Flexible-schedule
- Full-time