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Customer Support & Product Technician

Advance ServicesJonesboro, AR

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Overview

Remote
On-site

Job Description

Now Hiring! Customer Support and Product Technician $16-20/hour**dependent upon experience  Advance Services is hiring a Customer Support and Product Technician to provide excellent service to customers while supporting product assembly and quality assurance. This role involves responding to inquiries by phone and email, processing orders, resolving issues, and maintaining accurate documentation. You’ll also assemble and test fitness equipment, ensuring it meets quality standards.Key Responsibilities:
  • Assist customers with product and service inquiries, order processing, and issue resolution.*
  • Coordinate with internal teams to ensure accurate and timely shipments.*
  • Assemble, rework, and test fitness equipment for functionality and quality.*
  • Maintain up-to-date product knowledge and accurate customer records.*
  • Communicate professionally with customers and colleagues.
Qualifications:
  • High school diploma or equivalent (additional training or certification a plus).*
  • Previous customer service experience.*
  • Strong communication and problem-solving skills.*
  • Basic computer and mechanical skills; ability to use hand tools preferred.*
  • Adaptable, team-oriented, and customer-focused.
Work Environment: This role operates in both office and warehouse settings and may require occasional evening or weekend work.Why work for Advance Services, Inc.
  • Advance Services is for and about people; we are your employment specialists. 
  • Enjoy our easy application process. 
  • You NEVER pay a fee! 
  • Weekly pay. 
  • Fun Safety and attendance incentives. 
  • Health Benefits to keep you and your family healthy. 
  • PTO so you have time for you. 
  • Great Referral Incentives. 
  • Advance Services partners with the top companies in the area! 
Apply Now! Advance Services is an equal opportunity employer.

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FAQs About Customer Support & Product Technician Jobs at Advance Services

What is the work location for this position at Advance Services?
This job at Advance Services is located in Jonesboro, AR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Advance Services?
Candidates can expect pay range between $16–$16 for this role.
What employment applies to this position at Advance Services?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Advance Services?
You can apply for this role at Advance Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.