Customer Support Engineering 10
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Overview
Remote
On-site
Compensation
$25-$28/hour
Job Description
Our client, a Bio Tech company, is looking for a Customer Support Engineering – 10 for their Sterling Heights, MI location.Responsibilities:
- Expedite non-confirming material back to Delphi same day. Input data into Incident Reporting System (IRS).
- Provide technical support and system understanding.
- Where required, coordinate additional containment. Be an integral part of the response teams.
- Monitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates.
- Provide/coordinate special event activity. Develop customer relationships in the plant to improve the product and maintain or increase the business.
- The successful candidate will serve as the link between the plant and the manufacturing facility.
- The candidate will also be required to re-verify parts within the computer system.
- Candidate should be computer literate and familiar with Excel, Word, and email.
- This person should be highly organized and have superior communication skills as he/she will interface with customers.
- Perform a good first level analysis of non-conformances. Verify all suspect product and maintain product test equipment.
- Be the communication link between Customer Plant and Delphi.
- CSE will reside at customer facility.
- 6-10 years of related work experience.
- College degree with a major in Engineering.10+ years of related work experience.
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Automate your job search with Sonara.
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FAQs About Customer Support Engineering 10 Jobs at ICONMA, LLC
What is the work location for this position at ICONMA, LLC?
This job at ICONMA, LLC is located in Sterling Heights, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ICONMA, LLC?
Candidates can expect a pay range of $24.78–$27.82 per hour for this role.
What employment applies to this position at ICONMA, LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at ICONMA, LLC?
You can apply for this role at ICONMA, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.