Customer Support Engineering (2Nd Shift)

ZobilitySpring Hill, TN

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Remote

On-site

Job Description

Job Description:

The successful candidate will serve as the link between the plant and the manufacturing facility.
The candidate will also be required to re-verify parts within the computer system.
Candidate should be computer literate and familiar with Excel, Word, and email.
This person should be highly organized and have superior communication skills as he/she will interface with customers.

Responsibilities:

Perform a good first level analysis of non-conformances.
Verify all suspect product and maintain product test equipment.
Be the communication link between Customer Plant and Client.
CSE will reside at customer facility.
Expedite non-confirming material back to Client same day.
Input data into Incident Reporting System (IRS).
Provide technical support and system understanding.
Conduct/coordinate initial 24 hour containment.
Where required, coordinate additional containment.
Be an integral part of the response teams.
Write a weekly trip report.
Monitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates.
Provide/coordinate special event activity.
Develop customer relationships in the plant to improve the product and maintain or increase the business.

Requirements:

6-10 years of related work experience.
Training in computer applications.

Education:

College degree with a major in Engineering

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Customer Support Engineering (2Nd Shift) Jobs at Zobility

What is the work location for this position at Zobility?

This job at Zobility is located in Spring Hill, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Zobility?

Employer has not shared pay details for this role.

What employment applies to this position at Zobility?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Zobility?

You can apply for this role at Zobility either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.