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Customer Support Representative

Apex SolarToledo, OH

$16 - $18 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$16-$18/hour
Benefits
Career Development

Job Description

Customer Support Representative

Company: ApexPay: $16–18/hourLocation: Toledo, OhioJob Type: Full-TimeExperience Level: Entry Level

About Apex

Apex is a residential solar company focused on helping homeowners lower energy costs and make the switch to clean, renewable power. We believe great customer support is just as important as great solar systems.

Position Overview

As a Customer Support Representative at Apex, you'll be the primary point of contact for our customers. You'll assist homeowners with questions about their solar installations, appointments, and general inquiries while delivering a positive and professional customer experience.

Key Responsibilities

  • Answer inbound calls, emails, and messages from customers

  • Assist customers with questions regarding solar systems, scheduling, and service requests

  • Schedule and confirm appointments with customers

  • Accurately enter and update customer information in company systems

  • Resolve basic issues and escalate concerns when needed

  • Communicate clearly, professionally, and empathetically

  • Support internal teams with administrative tasks as assigned

Qualifications

  • No prior experience required (training provided)

  • Strong customer service and communication skills

  • Positive attitude with a problem-solving mindset

  • Basic computer and data entry skills

  • Strong attention to detail and organization

  • Dependable, punctual, and team-oriented

What We Offer

  • Competitive pay: $16–18/hour (based on experience)

  • Full-time, consistent schedule

  • Paid training and ongoing support

  • Opportunity for growth within the renewable energy industry

  • Friendly and supportive team environment

How to Apply

If you enjoy helping people and want to start a career in the clean energy industry, we'd love to hear from you.

Apply today to join Apex as a Customer Support Representative.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
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FAQs About Customer Support Representative Jobs at Apex Solar

What is the work location for this position at Apex Solar?
This job at Apex Solar is located in Toledo, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Apex Solar?
Candidates can expect a pay range of $16–$18 per hour for this role.
What employment applies to this position at Apex Solar?
Apex Solar lists this role as a Full-time position.
What experience level is required for this role at Apex Solar?
Apex Solar is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Apex Solar?
You can apply for this role at Apex Solar either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.