Overview
Remote
On-site
Compensation
$20-$20/hour
Job Description
Our client, an Agriculture Products organization, is looking for multiple Customer Support Representatives for their Johnston, IA location.Responsibilities:
- Provides front-line technical support / information / solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention.
- Provide phone support while effectively documenting each interaction.
- Skills in interpersonal communications, negotiation, and conflict resolution.
- Excellent written and verbal communication skills
- 6+ months experience with customer service/support experience.
- Proficiency with Microsoft Office products
- High comfort level and experience with consumer software applications.
- Strong computer, research and troubleshooting skills.
- High School Diploma or equivalent
- Knowledge of agriculture, turf (mowers) and utility vehicles.
- Prior work experience in Agriculture or Technology dealer channels.
- Bachelor's degree in Agriculture, Business, Communications, Engineering related field, IT or a similar discipline.
- Health Benefits
- Referral Program
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Support Representative Jobs at Iconma
What is the work location for this position at Iconma?
This job at Iconma is located in Johnston, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Iconma?
Candidates can expect a pay range of $19.5–$19.5 per hour for this role.
What employment applies to this position at Iconma?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Iconma?
You can apply for this role at Iconma either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.